Our exchange or refund policy is valid for 6 months after reception, after which we will not approuve any exchange or refund.
To be eligible for a return, your article must arrive to us in the same condition it was sent.
Please return in the same or similar package.
Following your claim, we will need a proof of purchase.
Please do not send your product to the manufacturer.
In certain situations, only partial refunds will be provided:
Any article which is not in the shape it was sent, damaged or has missing parts in which we cannot be held accountable for.
After we have received and inspected your product, we will send you an e-mail to let you know we received it and to confirm the approval or rejection of your refund request.
If your phone is approved, your refund will be granted by the same method of payment you used to make your purchase.
Free delivery and returns
Shipping and returns are free on all purchases, regardless of price. (Canada)
Shipping delay between 1 and 4 working days after purchase.